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FAQs

1

If I make a payment on disvideo AI, will my payment information be exposed?

No. We use trusted payment providers and encrypted checkout flows. Your card and payment details are processed securely and are not exposed to other users.

2

Are there any hidden fees?

No hidden charges. The price shown at checkout is the amount you pay.

3

Can I request a refund?

Yes. If generation fails or you are charged incorrectly, contact support and we will review your case based on our refund policy.

4

Can I cancel my subscription at any time?

Yes. You can cancel at any time from billing settings. Your current benefits remain available until the active billing period ends.

5

How are credits consumed when generating images or videos?

Credit usage depends on the selected model, output type, resolution, duration, and number of generated results.

Need help with disvideo AI? Contact [email protected] for help.